Design Council Workshop with the Department of Energy & Climate Change (DECC), Energy Saving Trust, and Eaga on helping people make home energy efficiency improvements. Public and private sector groups participated in the workshop on 23/03/2013. It used user-centred design and insights from market research and 5 user scenarios developed to help workshop participants get a better idea of what might lead to individuals engaging in better energy management. Results showed that there are multiple issues which prevent people from making home energy efficiency improvements, such as: lack of awareness; lack of knowledge of the benefits; and lack of understanding of what needs to be done.